Remote Commercial Operations Leader

Armstrong Group; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Armstrong Group is seeking a Remote Commercial Operations Specialist to own pricing, documentation, and promotional execution for assigned accounts. You will partner with sales leadership and cross-functional teams to ensure activities are accurate and timely.

The role emphasizes analytics, reporting, and presentation support to inform selling strategies, while managing timelines, follow-up, and organized records across functions.

Qualifications

• Bachelor’s Degree preferred.
• Three or more years of experience in CPG sales support, sales operations, commercial operations, category support, or a related field.
• Strong analytical, organizational and project management skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to build reports, analyze data, and present findings clearly.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication, follow-up, and execution skills.
• Self-starter mindset with a demonstrated ability to identify issues and drive solutions independently.
• Experience working with retailer portals, customer systems, and commercial documentation.
• Ability to work effectively across functions and with external partners.

Responsibilities

• Own and maintain customer pricing books and commercial documentation across assigned accounts.
• Lead promotional setup and execution across customer systems and internal platforms.
• Own the integrity of customer portals, item submissions, forms, and required documentation by identifying discrepancies and resolving issues proactively.
• Monitor customer-specific requirements, submission timelines, and drive timely resolution of follow-up items.
• Serve as a primary point of coordination for retailer and broker communication related to operational and commercial execution needs.
• Own setup coordination and documentation for private label and co-manufacturing opportunities.
• Develop and maintain promotional calendars, trackers, and supporting sales documentation.
• Identify opportunities to improve and scale commercial processes as the organization grows.
• Manage timelines and cross-functional follow-up for customer initiatives, launches, and commercial projects.
• Drive accountability for open items and ensure timely completion across sales, marketing, supply chain, finance, quality, and operations.
• Establish and maintain highly organized records and documentation to improve visibility and eliminate last-minute execution challenges.
• Contribute to a more proactive, well-prepared commercial organization through strong ownership, communication, and follow-through.
• Collect, organize, and analyze customer, promotional, and syndicated data to support sales efforts.
• Identify trends, insights, and selling opportunities through data analysis.
• Build, maintain, and enhance Excel-based reports, trackers, and comparative sales analyses that improve visibility into performance and execution.
• Support customer-facing selling stories and business reviews with clear, actionable insights.
• Own the development and organization of sales presentations and customer decks ensuring content is accurate and relevant.
• Create presentation frameworks, data sections, charts, and supporting materials that enable effective selling conversations.
• Partner with sales and marketing leadership to ensure materials are accurate, aligned, and customer ready.
• Support internal sales meetings, planning sessions, and key commercial initiatives through strong preparation, analysis and coordination.

Skills

Analytical skills

Organizational skills

Project management

Excel

PowerPoint

Multitasking

Communication

Cross-functional collaboration

Retailer portals experience

Execution skills

Education

Bachelor’s Degree preferred

Tools

Circana

Nielsen

SPINS

TPM systems

Job description

Armstrong Group is seeking a Remote Commercial Operations Specialist to own pricing, documentation, and promotional execution for assigned accounts. You will partner with sales leadership and cross-functional teams to ensure activities are accurate and timely.

The role emphasizes analytics, reporting, and presentation support to inform selling strategies, while managing timelines, follow-up, and organized records across functions.