Remote Commercial Lines Account Manager (Transportation)

Insurance Office of America; Barstow (CA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career growth

Job summary

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business remotely across multiple states. You will focus on retention, service delivery, and customer satisfaction while coordinating administrative tasks and renewals.

Ideal candidates have 3+ years in account management within insurance, active P&C license, and strong MS Office skills. IOA values integrity, leadership, and work-life balance, with a supportive team and growth opportunities.

Qualifications

• 3+ years of account management experience or 5+ years in insurance industry.
• Active P&C license; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business to retain accounts.
• Coordinate day-to-day administrative and customer service tasks.
• Renewals, policy management, and billing oversight.
• Analyze client needs and negotiate coverages with carriers.
• Maintain data accuracy in agency management systems.
• Provide timely responses and proactive service.

Skills

Account management

MS Office

Communication

Analytical skills

Customer service

Education

High School Diploma

Tools

CRM systems

Job description

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business remotely across multiple states. You will focus on retention, service delivery, and customer satisfaction while coordinating administrative tasks and renewals.

Ideal candidates have 3+ years in account management within insurance, active P&C license, and strong MS Office skills. IOA values integrity, leadership, and work-life balance, with a supportive team and growth opportunities.