Remote Commercial Lines Account Manager—Transportation & Trucking

Insurance Office of America; Oro Valley (AZ); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation time

Sick time

Job summary

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to oversee an assigned book of business, drive retention, and support new business opportunities nationwide.

You will coordinate daily client service, policy administration, billing, renewals, and claims analysis while leading the account management team to deliver proactive service and exceptional client outcomes.

Qualifications

• 3+ years of account management experience or 5+ years in insurance.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving and decision-making skills.
• Excellent customer service, communication and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims and coverage analysis.
• Renewals: research, submissions, negotiate coverages and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

Licensing (P&C)

Analytical skills

Customer service

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to oversee an assigned book of business, drive retention, and support new business opportunities nationwide.

You will coordinate daily client service, policy administration, billing, renewals, and claims analysis while leading the account management team to deliver proactive service and exceptional client outcomes.