Remote Commercial Lines Account Manager – Transportation

Insurance Office of America; Picture Rocks (AZ); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K

Paid holidays

Sick time

Career growth

Work-life balance

Job summary

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business. You will coordinate day‑to‑day administrative and customer service activities, resolving complex issues and ensuring accuracy in policy administration and renewals.

The role emphasizes technical competence, leadership of the account management team, and proactive service delivery, with opportunities for professional growth within IOA's

Qualifications

• Active P&C license required.
• Professional designation (CIC or equivalent) preferred.
• 3+ years account management or 5+ years in insurance.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day‑to‑day admin and customer service activities.
• Resolve complex issues and ensure accuracy in policy administration and renewals.
• Lead account management team and monitor service delivery.
• Communicate workload status and issues with the team.
• Maintain agency management systems and carrier platforms.

Skills

Account management

Customer service

Communication

Multitasking

Organizational skills

Analytical thinking

Decision making

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business. You will coordinate day‑to‑day administrative and customer service activities, resolving complex issues and ensuring accuracy in policy administration and renewals.

The role emphasizes technical competence, leadership of the account management team, and proactive service delivery, with opportunities for professional growth within IOA's