Remote Commercial Lines Account Manager (PT Hours)

Insurance Office Of America, Inc.; Glendale (CA); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Career growth opportunities

Job summary

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines in California. The role focuses on managing an assigned book, retaining clients, and supporting new business while coordinating daily admin and service tasks.

The ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and customer service skills. Remote/hybrid options within policy are available, with PT alignment and onsite needs as required.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry
• Thorough knowledge of insurance brokerage and client needs
• Active licensing; professional designation (CIC or equivalent) preferred

Responsibilities

• Maintain technical competence and industry expertise
• Direct daily activities of the account management team
• Handle customer service requests, policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals
• Conduct client submissions, negotiate coverages, and present proposals
• Monitor delinquent accounts and collect outstanding balances
• Maintain agency management systems and carrier/vendor data
• Communicate workload status within the team
• Deliver proactive, high-quality service and respond quickly to requests
• Stay updated on company policies and procedures
• Seek and adopt best practices to improve performance
• Champion IOA values and integrity

Skills

Account management

Insurance knowledge

Customer service

Communication

Problem solving

Multitasking

Education

High School Diploma

CIC or equivalent

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines in California. The role focuses on managing an assigned book, retaining clients, and supporting new business while coordinating daily admin and service tasks.

The ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and customer service skills. Remote/hybrid options within policy are available, with PT alignment and onsite needs as required.