Remote Commercial Lines Account Manager Associate

Insurance Office of America; La Cañada Flintridge (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America in California seeks an Account Manager Associate - Commercial Lines to support the account team with administrative and client service duties, ensuring accurate policy administration and timely renewals.

This role requires active P&C license, 7+ years of insurance customer service, and strong MS Office skills; remote work is possible within the CA region with occasional on-site needs.

Qualifications

• Active P&C license required.
• 7+ years of customer service experience in insurance.
• Strong analytical, problem-solving, and communication skills.
• Proficient in MS Office (Outlook, Word, Excel) and multitasking.

Responsibilities

• Provide administrative and customer service support to the account team and Producers.
• Manage policy renewals, billing, claims, and coverage analysis.
• Maintain agency management systems and ensure data accuracy.
• Monitor delinquent accounts and assist in collections.

Skills

Customer service

MS Office

Analytical skills

Communication

Organizational skills

Problem solving

Education

High School Diploma

Property & Casualty license

Professional designation preferred

Tools

Agency management systems

Job description

Insurance Office of America in California seeks an Account Manager Associate - Commercial Lines to support the account team with administrative and client service duties, ensuring accurate policy administration and timely renewals.

This role requires active P&C license, 7+ years of insurance customer service, and strong MS Office skills; remote work is possible within the CA region with occasional on-site needs.