Commercial Lines: Account Manager Associate (Remote CA)

Insurance Office of America; El Cajon (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K match

Career growth

Community service

Work-life balance

Job summary

Insurance Office of America seeks an Account Manager Associate for Commercial Lines to support the account team and producers. You will manage policy administration, billing, claims, and coverage analysis while ensuring timely renewals and accurate contract reviews.

Ideal candidates have 7+ years in insurance customer service, active P&C license, and strong MS Office skills, with a focus on quality service and workflow efficiency. Limited hybrid onsite in CA may apply.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active Property & Casualty license required; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team and producers.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; assist in renewal processes.
• Review contracts for proper coverages and monitor delinquent accounts.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Customer service

Analytical skills

Problem solving

Communication skills

Multitasking

Organizational skills

MS Office

Education

Active Property & Casualty license

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks an Account Manager Associate for Commercial Lines to support the account team and producers. You will manage policy administration, billing, claims, and coverage analysis while ensuring timely renewals and accurate contract reviews.

Ideal candidates have 7+ years in insurance customer service, active P&C license, and strong MS Office skills, with a focus on quality service and workflow efficiency. Limited hybrid onsite in CA may apply.