Remote Commercial Lines Account Manager Associate

Insurance Office of America; Port Hueneme (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salaries

Health insurance

Paid holidays and time off

401K with employer match

Career growth opportunities

Job summary

Insurance Office of America seeks an Account Manager Associate - Commercial Lines in California. The role provides admin and customer service support to the account team and producers, handling policy administration, billing, claims, and coverage analysis with an emphasis on accuracy and service quality.

The ideal candidate will have 7+ years in insurance customer service, active P&C licensing, strong analytical and communication skills, and proficiency in MS Office.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Active property & casualty licensing; professional designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Provide administrative and customer service support to the account team and producers.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals with attention to accuracy.
• Assist in reviewing contracts to ensure proper coverages.
• Monitor delinquent accounts and assist with collections as needed.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Customer service

Analytical skills

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager Associate - Commercial Lines in California. The role provides admin and customer service support to the account team and producers, handling policy administration, billing, claims, and coverage analysis with an emphasis on accuracy and service quality.

The ideal candidate will have 7+ years in insurance customer service, active P&C licensing, strong analytical and communication skills, and proficiency in MS Office.