Commercial Lines Account Manager – Licensed (Remote)

Insurance Office of America; Fresno (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America seeks an Account Manager Associate - Commercial Lines to provide admin and client support within CA-remote friendly policy. The role involves handling policy administration, renewals, billing, and service requests under supervision, ensuring accuracy and compliance.

Ideal candidates have 7+ years in insurance customer service, active P&C license, strong analytical skills, and proficiency with MS Office.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active property & casualty licensing; professional designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Work with minimal direction from an Account Manager, Account Executive, or Producer, ensuring production and quality standards are met.
• Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.

Skills

Customer service

P&C license

Insurance brokerage knowledge

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager Associate - Commercial Lines to provide admin and client support within CA-remote friendly policy. The role involves handling policy administration, renewals, billing, and service requests under supervision, ensuring accuracy and compliance.

Ideal candidates have 7+ years in insurance customer service, active P&C license, strong analytical skills, and proficiency with MS Office.