Commercial Lines Account Manager Associate (Remote CA)

Insurance Office of America; Newport Beach (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Job summary

Insurance Office of America seeks an Account Manager Associate for Commercial Lines in California. The role provides administrative and customer service support to the account team, under supervision, ensuring accuracy and timely service delivery.

Ideal candidate has 7+ years in insurance customer service, an active P&C license, and strong analytical and communication skills. The position offers competitive pay and benefits with CA remote options and LA-area hybrid possibilities.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Active property & casualty license required.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Provide administrative and customer service support to the account team and producers.
• Manage policy expirations, renewals, and carrier communications.
• Process tasks accurately within required timeframes and review contracts.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor data accuracy.

Skills

Customer service

Analytical

Problem solving

Decision making

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager Associate for Commercial Lines in California. The role provides administrative and customer service support to the account team, under supervision, ensuring accuracy and timely service delivery.

Ideal candidate has 7+ years in insurance customer service, an active P&C license, and strong analytical and communication skills. The position offers competitive pay and benefits with CA remote options and LA-area hybrid possibilities.