Account Manager Associate, Commercial Lines – Remote (CA)

Insurance Office of America; Laguna Woods (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and PTO

Professional growth opportunities

Job summary

Insurance Office of America seeks an Account Manager Associate for Commercial Lines in California. The role provides administrative and customer service support to the account team, Producer, and assigned accounts, with renewals and coverage analysis.

The ideal candidate holds an active P&C license and has 7+ years in insurance customer service. Proficiency in MS Office is expected, and strong communication plus multitasking skills are essential for success.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Active property & casualty licensing required; professional designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Maintain technical competence and industry knowledge.
• Assist in directing day-to-day activities and workflow of team support roles.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Customer service

Analytical thinking

Communication

Multitasking

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager Associate for Commercial Lines in California. The role provides administrative and customer service support to the account team, Producer, and assigned accounts, with renewals and coverage analysis.

The ideal candidate holds an active P&C license and has 7+ years in insurance customer service. Proficiency in MS Office is expected, and strong communication plus multitasking skills are essential for success.