Remote Commercial Lines Account Manager Associate

Insurance Office of America; Charter Oak (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California/Los Angeles area, with a strong focus on service quality. The role supports account teams, handles policy admin, billing, and renewals, and requires an active P&C license along with several years of insurance experience.

You will work with team members to ensure accurate data and timely processing, while maintaining excellent client communication and service standards in a dynamic environment.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active Property & Casualty licensing; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Process tasks accurately within required timeframes.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Customer service

Insurance knowledge

Communication

Problem solving

Time management

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California/Los Angeles area, with a strong focus on service quality. The role supports account teams, handles policy admin, billing, and renewals, and requires an active P&C license along with several years of insurance experience.

You will work with team members to ensure accurate data and timely processing, while maintaining excellent client communication and service standards in a dynamic environment.