Remote Commercial Lines Account Manager Associate

Insurance Office of America; United States; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Career progression opportunities

Work-life balance

Job summary

Insurance Office of America in Los Angeles is seeking an Account Manager Associate - Commercial Lines to support the account team and producers. This role focuses on policy administration, billing, renewals, and ensuring accuracy across carrier and agency platforms.

The ideal candidate has 7+ years of insurance customer service, active P&C license, strong analytical skills, and proficiency with MS Office. This position offers growth within a collaborative team.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team and producers.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations, renewals, and data accuracy in agency systems.
• Assist in reviewing contracts to ensure proper coverages are included.
• Monitor delinquent accounts and assist with collections when needed.
• Maintain communication with the team regarding workload and status.
• Support continuous improvement and uphold IOA values.

Skills

Customer service

Insurance brokerage knowledge

Analytical and problem solving

Communication

Multitasking

Organization

P&C license

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America in Los Angeles is seeking an Account Manager Associate - Commercial Lines to support the account team and producers. This role focuses on policy administration, billing, renewals, and ensuring accuracy across carrier and agency platforms.

The ideal candidate has 7+ years of insurance customer service, active P&C license, strong analytical skills, and proficiency with MS Office. This position offers growth within a collaborative team.