Remote Account Manager Associate – Commercial Lines Insurance

Insurance Office of America; Westminster (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays/vacations/sick time

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California. The role provides admin and customer service support to the account team, ensuring quality standards while handling policy administration, billing, claims, and renewals.

A strong emphasis is placed on proactive service and accurate data management. The ideal candidate has 7+ years in insurance client service, with an active P&C license.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active property & casualty licensing; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Process policy administration, billing, claims, and coverage analysis; manage policy expirations and renewals.

Skills

Customer service

Insurance brokerage knowledge

Analytical skills

Communication

Organizational skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California. The role provides admin and customer service support to the account team, ensuring quality standards while handling policy administration, billing, claims, and renewals.

A strong emphasis is placed on proactive service and accurate data management. The ideal candidate has 7+ years in insurance client service, with an active P&C license.