Remote Account Manager Associate - Commercial Lines

Insurance Office of America

Poway (CA)

On-site

USD 75,000 - 85,000

Full time

9 days ago
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Benefits offered by this job

Company-paid health insurance
401K with employer match
Paid holidays and sick time
Career growth opportunities
Supportive culture

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to support the Los Angeles team. You will handle policy administration, billing, and renewals while maintaining accurate agency data and providing proactive service.

The role requires 7+ years of insurance customer service, an active P&C license, and strong communication skills. Competitive salary and benefits accompany this position, with some remote work options for CA residents.

Qualifications

  • 7+ years of customer service experience in insurance.
  • Active Property & Casualty license required; designation preferred.
  • Strong analytical, problem-solving, and decision-making skills.

Responsibilities

  • Provide admin and customer service support to the account team and producers.
  • Manage policy administration, billing, claims, and coverage analysis.
  • Renewals, submissions, and pricing negotiations with carriers.
  • Maintain agency systems and ensure data accuracy.
  • Monitor delinquent accounts and collect outstanding balances.
  • Communicate workload status and issues to the team.

Skills

Customer service
Communication
Multitasking
Organizational skills
Analytical thinking

Education

High School Diploma

Tools

MS Office
Outlook
Excel
Word

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to support the Los Angeles team. You will handle policy administration, billing, and renewals while maintaining accurate agency data and providing proactive service.

The role requires 7+ years of insurance customer service, an active P&C license, and strong communication skills. Competitive salary and benefits accompany this position, with some remote work options for CA residents.

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