Remote Commercial Lines Account Manager

Insurance Office of America; North Richland Hills (TX); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business opportunities.

The role requires strong customer service, policy administration, and renewal experience, with licensing already in place and a CIC or equivalent preferred. A hybrid work arrangement may be available to meet business needs.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Renewals: manage expirations, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and ensure data accuracy.

Skills

Account management

Insurance knowledge

MS Office

Communication skills

Education

P&C license

CIC designation

High School Diploma

Tools

MS Office suite

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business opportunities.

The role requires strong customer service, policy administration, and renewal experience, with licensing already in place and a CIC or equivalent preferred. A hybrid work arrangement may be available to meet business needs.