Remote Commercial Lines Account Manager

Insurance Office of America; Carpentersville (IL); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business and support new opportunities. The role emphasizes policy administration, billing, claims handling, and renewals with a focus on accuracy and client service.

Ideal candidates have 3+ years in account management (or 5+ years in the insurance sector), active P&C licensing, and strong MS Office skills for daily tasks and reporting. Remote/hybrid working may apply per policy.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C licensing is required; CIC or equivalent is a plus.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational abilities.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business and support new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: submissions, negotiations, and proposals.
• Maintain agency systems and carrier/vendor platforms with accurate data.

Skills

Account management

Insurance industry knowledge

Licensing: active P&C

MS Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business and support new opportunities. The role emphasizes policy administration, billing, claims handling, and renewals with a focus on accuracy and client service.

Ideal candidates have 3+ years in account management (or 5+ years in the insurance sector), active P&C licensing, and strong MS Office skills for daily tasks and reporting. Remote/hybrid working may apply per policy.