Remote Commercial Lines Account Manager

Insurance Office of America; Oklahoma City (OK); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401K with Company Match

Paid Holidays & Vacation

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensuring retention and supporting new business. The role emphasizes coordination of administrative tasks, customer service excellence, and timely renewals in a fast-paced environment.

The ideal candidate brings 3+ years in account management (or 5+ years in insurance), active P&C licensing, and strong communication skills to support clients across commercial lines.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry
• Active P&C license required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills

Responsibilities

• Manage an assigned book of business with a focus on retention and growth
• Coordinate day-to-day administrative and customer service activities
• Handle policy administration, billing, claims, and coverage analysis
• Renewals: research, submissions, negotiate coverages, and present proposals
• Maintain agency management systems and carrier/vendor platforms
• Monitor delinquent accounts and collect outstanding balances

Skills

Account management

Customer service

Analytical thinking

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensuring retention and supporting new business. The role emphasizes coordination of administrative tasks, customer service excellence, and timely renewals in a fast-paced environment.

The ideal candidate brings 3+ years in account management (or 5+ years in insurance), active P&C licensing, and strong communication skills to support clients across commercial lines.