Remote Commercial Lines Account Manager

Insurance Office of America; Boca Raton (FL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Bonus potential

Job summary

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines in a role that blends leadership with client service excellence. You will manage a book of business, retain clients, and support new business by coordinating administration, renewals, and claims processes.

The ideal candidate will have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and communication skills. Hybrid work options offered within the IOA network.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active P&C license required; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting growth.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure accuracy in policy administration and billing.

Skills

Account management

Insurance knowledge

Customer service

Communication

Problem solving

MS Office

Education

High School Diploma

CIC or equivalent

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines in a role that blends leadership with client service excellence. You will manage a book of business, retain clients, and support new business by coordinating administration, renewals, and claims processes.

The ideal candidate will have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and communication skills. Hybrid work options offered within the IOA network.