Remote Commercial Collections Specialist — Earn Top Pay

Ggrinc; New Orleans (LA); Remote; USD 50,000 - 100,000; Full time

Job summary

Greenberg, Grant & Richards, Inc. is seeking a remote Commercial Collector with solid experience in debt recovery and client communication. You will contact business owners by phone and email to resolve delinquencies, applying contract terms while ensuring compliance with applicable laws.

The role emphasizes daily volume and a queue-management mindset to exceed targets. We offer a remote opportunity with potential growth, a focus on performance, and access to a team that supports ongoing

Qualifications

• High School Diploma or GED required.
• 2 years of collections experience preferred.
• Excellent telephone and customer service skills required.
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.

Responsibilities

• Understands and applies the terms of clients contracts
• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve the debt
• Advise business owners of potential actions surrounding defaults
• Ensure compliance with all laws associated with recovery
• Meet daily call expectations of 100+ with accounts worked
• Call debtors to secure payments on past-due accounts
• Knowledge of skip tracing and asset searches preferred
• Successfully manages a queue of 200+
• Must have the ability to exceed daily, weekly, and monthly expectations consistently
• Must follow established policies & procedures
• Must take direction well and be self-motivated
• Other duties as assigned

Skills

Excellent telephone skills

Customer service skills

Self-motivation

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Greenberg, Grant & Richards, Inc. is seeking a remote Commercial Collector with solid experience in debt recovery and client communication. You will contact business owners by phone and email to resolve delinquencies, applying contract terms while ensuring compliance with applicable laws.

The role emphasizes daily volume and a queue-management mindset to exceed targets. We offer a remote opportunity with potential growth, a focus on performance, and access to a team that supports ongoing