Commercial Collector (Remote)

American Financial Management Group; United States; Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Short-term Disability

Life Insurance

AD&D Insurance

Job summary

American Financial Management Group is seeking a Commercial Collector to join our remote team. The role focuses on recovering delinquent business debts for national and international clients, requiring strong communication and negotiation skills.

You will handle high-volume calls, accept payments by various methods, perform skip tracing, and aim to exceed monthly recovery goals. Competitive pay is $25 hourly with benefits.

Qualifications

• Proven experience in debt collection, preferably in the Commercial sector.
• Strong negotiation and communication skills.
• Proficiency with collection software and MS Office.

Responsibilities

• Make a high-volume number of calls to business debtors to recover payments.
• Accept payments by credit card, check by phone/fax/email.
• Negotiate settlements within prescribed guidelines.
• Provide account updates to clients as needed.
• Locate businesses and owners via skip tracing.
• Meet and exceed monthly recovery goals.

Skills

Communication

Negotiation

Typing

Fast-paced work

Composure under pressure

High-volume workload

Tools

Collection software

Microsoft Office

Job description

Remote

$25 Hourly

We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.

Skills

• Good written, verbal, listening and phone communications skills
• Problem solving and negotiation skills
• General computer skills with the ability to type
• Ability to work in a fast-paced environment
• Ability to maintain composure with difficult debtors
• Ability to handle a high-volume inventory

Key Responsibilities

• Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
• Accept payment by credit card, check by phone/fax/email
• Negotiate settlement within prescribed guidelines
• Provide account updates to clients as needed
• Locate businesses and individual owners through skip tracing techniques
• Meet and exceed monthly recovery goals

Qualifications

• Proven experience in debt collection, preferably in the Commercial sector.
• Strong negotiation and communication skills.
• Ability to handle difficult conversations and remain professional under pressure.
• Proficiency in using collection software and Microsoft Office Suite.

Benefits

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• Flexible paid time off and holidays
• Short-term disability
• Life insurance
• AD&D insurance