Remote Commercial Casualty Supervisor—Complex Claims

CSAA; Illinois; Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims - Remote to oversee complex auto and casualty claims across multiple states from a remote setting. The role includes evaluating coverage, guiding settlements, and directing claims teams to ensure high-quality outcomes.

Ideal candidates will have 7+ years in complex claims, an Adjuster license, and a track record of leadership in a virtual environment.

Qualifications

• 5+ years of experience in progressively responsible professional and/or supervisory position within a claims environment.
• 7+ years of complex claims experience.
• Adjuster license for applicable states or obtain within 90 days.

Responsibilities

• Oversees investigation, evaluation, negotiation, and resolution of claims across multiple states.
• Provides guidance on coverage, liability, and settlements for complex issues.
• Manages daily operations, staffing, and workflow across shifts.
• Ensures compliance with policies, procedures, and DOI regulations.
• Leads cross-functional collaboration and acts as liaison with partners.

Skills

Casualty claims

Litigation experience

Adjuster license

Leadership

Virtual supervision

Education

HS/GED or 3-year CS experience

Bachelor's degree

Professional designation (AIC/CPCU)

Job description

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims - Remote to oversee complex auto and casualty claims across multiple states from a remote setting. The role includes evaluating coverage, guiding settlements, and directing claims teams to ensure high-quality outcomes.

Ideal candidates will have 7+ years in complex claims, an Adjuster license, and a track record of leadership in a virtual environment.