Remote Commercial Auto Claims Specialist

CSAA Insurance Group; Wisconsin; Remote; USD 60,000 - 90,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is seeking a Commercial Auto Claims Adjuster - Remote. You will handle routine non-complex to moderately complex non-injury commercial and specialty auto claims, opening, investigating, evaluating, and settling them in compliance with applicable regulations.

This role involves direct contact with insureds and claimants, coverage verification, negotiation of damages, and coordination of the overall claims process to ensure timely updates and customer

Responsibilities

• Contact insureds, claimants, and other involved parties to confirm loss details and applicable policy coverage.
• Investigates, evaluates, negotiates, and settles first- and third-party auto/property damage claims from start to finish.
• Takes inbound calls from customers and maintains an inventory of pending claims.
• Conducts coverage and liability investigations.
• Advises customers of available benefits, coverages, and liability outcomes.
• Coordinates and oversees the claims process; keeping customers informed.
• Negotiates estimating damages and supplements.
• Validates reparability and monitors repairs.
• Arranges towing, storage, and rental vehicles as needed.
• Addresses subrogation and total loss responsibilities.
• Ensures the insurance program agreements and Claim Service Level agreements between external clients and Mobilitas Insurance are adhered to.

Job description

Mobilitas, created by CSAA Insurance Group, is seeking a Commercial Auto Claims Adjuster - Remote. You will handle routine non-complex to moderately complex non-injury commercial and specialty auto claims, opening, investigating, evaluating, and settling them in compliance with applicable regulations.

This role involves direct contact with insureds and claimants, coverage verification, negotiation of damages, and coordination of the overall claims process to ensure timely updates and customer