Remote Commercial Auto Claims Specialist

CSAA Insurance Group; Virginia; Remote; USD 53.000 - 64.000; Vollzeit

Zusammenfassung

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote to handle routine to moderately complex auto and property damage claims. You will open, investigate, evaluate, and settle claims while ensuring regulatory compliance and effective communication with insureds and providers.

Responsibilities include contacting involved parties, negotiating settlements, coordinating repairs, and supporting subrogation and total loss tasks.

Qualifikationen

• High School Diploma/GED or a minimum of one year of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of completing the provided licensing training.
• Basic math and moderate computer skills with technical aptitude to utilize a variety of software applications.
• Must meet work from home requirements including internet speeds and designated workspace.
• Ability to type 30 wpm.

Aufgaben

• Contact insureds, claimants, and other involved parties to confirm loss details and applicable policy coverage.
• Investigates, evaluates, negotiates, and settles first- and third-party auto/property damage claims from start to finish.
• Takes inbound calls from customers and maintains an inventory of pending claims.
• Conducts coverage and liability investigations.
• Advises customers of available benefits, coverages, and liability outcomes.
• Coordinates and oversees the claims process; keeping customers informed.

Kenntnisse

Customer service

Communication

Multitasking

Typing 30 wpm

Ausbildung

High School Diploma/GED

Tools

Adjuster software

Jobbeschreibung

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote to handle routine to moderately complex auto and property damage claims. You will open, investigate, evaluate, and settle claims while ensuring regulatory compliance and effective communication with insureds and providers.

Responsibilities include contacting involved parties, negotiating settlements, coordinating repairs, and supporting subrogation and total loss tasks.