Remote Commercial Auto Claims Specialist

CSAA Insurance Group; Indiana; Remote; USD 35,000 - 46,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote to handle routine to moderately complex auto claims, with emphasis on coverage verification and customer communication. The role supports remote work from the United States and requires licensing within 90 days of training.

The job offers flexible scheduling, bilingual capabilities, and opportunities to influence customer outcomes while upholding regulatory compliance and industry standards.

Qualifications

• High School Diploma or GED required; customer service experience in a virtual environment is preferred.
• Licensure as an Adjuster for applicable states or license within 90 days of training.
• Basic math and computer skills; ability to type 30 wpm.

Responsibilities

• Handle routine to moderately complex non-injury commercial and specialty auto claims from start to finish.
• Open, investigate, evaluate, negotiate, and settle claims with attention to policy coverage and regulations.
• Communicate with insureds and claimants, explain the claims process, and provide status updates.
• Coordinate and lead all aspects of the claims process, including subrogation, repairs, and rental arrangements.

Skills

Customer service

Typing 30 wpm

Bilingual

Education

High School Diploma/GED

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote to handle routine to moderately complex auto claims, with emphasis on coverage verification and customer communication. The role supports remote work from the United States and requires licensing within 90 days of training.

The job offers flexible scheduling, bilingual capabilities, and opportunities to influence customer outcomes while upholding regulatory compliance and industry standards.