Remote Commercial Auto Claims Adjuster (Bilingual)

CSAA Insurance Group; California; Remote; USD 34,000 - 47,000; Full time

Job summary

Mobilitas Insurance, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote. You will handle routine non-injury auto and property damage claims, verify coverage, and work with insureds and claimants across the US.

The position offers remote work with flexible schedules and requires a high school diploma and an adjuster license (or completion within 90 days). Strong communication, problem-solving, and math skills are essential, as is the ability to type 30 wpm and

Qualifications

• High School Diploma/GED or 1 year of customer service experience in a virtual environment.
• Adjuster license for all applicable states or obtain license within 90 days of training.
• Basic math and moderate computer skills with the ability to use various software.
• Must meet work-from-home requirements including internet speeds and designated workspace.
• Ability to type 30 wpm.

Responsibilities

• Contact insureds, claimants, and other involved parties to confirm loss details and applicable policy coverage.
• Investigates, evaluates, negotiates, and settles auto/property damage claims from start to finish.
• Takes inbound calls from customers and maintains an inventory of pending claims.
• Conducts coverage and liability investigations.
• Advises customers of available benefits, coverages, and liability outcomes.
• Coordinates and leads all aspects of the claims process; keeping customers informed.
• Negotiates estimating damages and supplements.
• Validates reparability and monitors repairs.
• Arranges towing, storage, and rental vehicles as needed.
• Addresses subrogation and total loss responsibilities.
• Ensures compliance with state regulations and policy provisions.
• Supports other areas of claims as needed.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
• Travels as needed for role, including divisional / team meetings and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Skills

Customer service

Typing 30 wpm

Communication

Education

High School Diploma/GED

Adjuster license or license within 90 days

Job description

Mobilitas Insurance, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote. You will handle routine non-injury auto and property damage claims, verify coverage, and work with insureds and claimants across the US.

The position offers remote work with flexible schedules and requires a high school diploma and an adjuster license (or completion within 90 days). Strong communication, problem-solving, and math skills are essential, as is the ability to type 30 wpm and