Remote Commercial Auto Claims Adjuster

CSAA Insurance Group; Ohio; Remote; USD 35,000 - 46,000; Full time

Job summary

Mobilitas Insurance, created by CSAA Insurance Group, seeks a remote Commercial Auto Claims Adjuster to handle non-injury auto and specialty claims. You will open, investigate, evaluate, and settle claims, verify coverage, and coordinate the full claims process while ensuring regulatory compliance.

Training starts soon, with bilingual Spanish skills considered a plus. The role offers remote work nationwide in the United States, with some state and schedule variations.

Qualifications

• High School Diploma or GED; customer service experience in virtual environment beneficial.
• Must hold an Adjuster license for applicable states or obtain within 90 days of training.
• Basic math and computer skills; able to use various software applications.

Responsibilities

• Contact insureds and claimants to confirm loss details and coverage; explain claims process.
• Investigate, evaluate, negotiate, and settle auto/property damage claims from start to finish.
• Handle inbound calls; maintain inventory of pending claims.
• Conduct coverage and liability investigations and advise on benefits and outcomes.
• Coordinate all aspects of the claims process; inform customers throughout.

Skills

Customer service

Typing 30 wpm

Home-based work

Education

High School Diploma/GED

Tools

Adjuster license

Job description

Mobilitas Insurance, created by CSAA Insurance Group, seeks a remote Commercial Auto Claims Adjuster to handle non-injury auto and specialty claims. You will open, investigate, evaluate, and settle claims, verify coverage, and coordinate the full claims process while ensuring regulatory compliance.

Training starts soon, with bilingual Spanish skills considered a plus. The role offers remote work nationwide in the United States, with some state and schedule variations.