Remote Commercial Auto Claims Specialist

CSAA Insurance Group

Montana

Remote

USD 35,000 - 39,000

Full time

2 days ago

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Benefits offered by this job

Remote work

Annual bonus eligibility

401(k) with company match

Job summary

Mobilitas, created by CSAA Insurance Group, is recruiting for a Commercial Auto Claims Adjuster - Remote. The role handles routine to moderately complex non-injury auto claims with guidance on more advanced cases.

You’ll verify coverage and work with a team to settle claims while maintaining compliance with state regulations. The position supports flexible shifts across Pacific Time and requires at least a year of customer service experience and an adjuster license in applicable states (or

Qualifications

Must have High School Diploma or GED and 1 year of customer service experience in a virtual environment.
Bachelor's degree is a plus.
Must hold an adjuster license for applicable states or obtain license within 90 days of training.

Responsibilities

Contact insureds and claimants to confirm loss details and policy coverage.
Investigate, evaluate, negotiate, and settle auto claims from start to finish.
Handle inbound calls and maintain an inventory of pending claims.
Conduct coverage and liability investigations and advise on benefits and outcomes.
Coordinate and lead all aspects of the claims process and communicate with customers.