Remote Commercial Auto Claims Adjuster – PD/Total Loss

Reserv; United States; A distancia; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous health-insurance package

401(k) with employer matching

Generous PTO

Descripción de la vacante

Reserv is seeking a highly organized Transportation Physical Damage Claims Adjuster to join our team. You will interact with customers by phone, educate them on their claims, and manage an inventory of cases from triage to resolution.

You will coordinate repairs, rental reimbursements, and subrogation opportunities while ensuring regulatory compliance. A license is required and further licenses can be obtained within 60 days.

Formación

• Experience with commercial transportation claims (Third-Party PD/Total Loss) is required.
• Active adjuster license is required; DHS allowed if applicable.
• Willingness to obtain additional licenses within 60 days.
• Solid understanding of state regulations, policy provisions, and procedures.
• Strong analytical and decision-making skills.

Responsabilidades

• Provide prompt, courteous, high-quality customer service to policyholders and claimants.
• Gather information to initiate claims and explain policy coverage and actions.
• Manage an inventory of claims, establish initial reserves, and adjust as needed.
• Coordinate vehicle repairs and assist with rental reimbursement.
• Identify subrogation and salvage opportunities and total loss scenarios.
• Ensure compliance with state regulations and procedures.
• Negotiate settlements within approved authority and communicate with involved parties.
• Contribute to ongoing development of claims guidelines and best practices.
• Oversee outside investigative services and coordinate with clients and counsel.
• Engage in continuous learning about personal lines, case law, and policy changes.

Conocimientos

Commercial transportation claims

Active adjuster license

Strong communication

Licenses in 60 days

Problem solving

Educación

Bachelor’s degree

Descripción del empleo

Reserv is seeking a highly organized Transportation Physical Damage Claims Adjuster to join our team. You will interact with customers by phone, educate them on their claims, and manage an inventory of cases from triage to resolution.

You will coordinate repairs, rental reimbursements, and subrogation opportunities while ensuring regulatory compliance. A license is required and further licenses can be obtained within 60 days.