Remote Auto PD Claims Adjuster – Transportation

Reserv; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance (nationwide)

401(k) with employer matching

Generous PTO

Family leave after 8 months

Work from anywhere

Apple laptop and large monitor

Job summary

Reserv is seeking a highly organized and customer-focused Transportation Physical Damage Claims Adjuster to join our team. You will speak with customers on the phone, guide them through their claim, and manage an inventory of claims from initial intake to resolution.

This remote role requires analytical thinking, excellent communication, and a passion for service. You will work in a remote-first environment, with tools and policies to support efficient, fair outcomes for insureds.

Qualifications

• Bachelor's degree required; lack of one should not stop you if you have other qualifications.
• 3–5 years of experience in commercial transportation claims (Third-Party PD/Total Loss).
• Active adjuster license required: resident state or DHS license; willingness to obtain all licenses within 60 days.

Responsibilities

• Provide prompt, courteous, high-quality customer service to policyholders and claimants.
• Gather information to initiate claims and explain policy, coverage, and actions.
• Manage inventory of claims and establish initial reserves; adjust as needed.
• Coordinate repair of damaged vehicles and assist with rental reimbursement.
• Negotiate settlements within approved payment authority and communicate with involved parties.

Skills

Customer service

Communication

Claims analysis

Problem solving

Negotiation

Education

Bachelor's degree

Tools

Claims software

Job description

Reserv is seeking a highly organized and customer-focused Transportation Physical Damage Claims Adjuster to join our team. You will speak with customers on the phone, guide them through their claim, and manage an inventory of claims from initial intake to resolution.

This remote role requires analytical thinking, excellent communication, and a passion for service. You will work in a remote-first environment, with tools and policies to support efficient, fair outcomes for insureds.