Remote-First Commercial Auto PD Claims Adjuster

Reserv; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Paid time off (PTO)

Family leave

Work from anywhere

Equipment provided

Job summary

Reserv is seeking a Transportation Physical Damage Claims Adjuster to join our remote-first claims team. You will handle inquiries, guide customers through the claims process, and manage an inventory of cases with timely reserves and investigations.

Strong analytical ability and exceptional communication are essential as you coordinate vehicle repairs, assist with rentals, and pursue subrogation opportunities. A proactive, empathetic problem-solver will thrive here in a flexible, nationwide role.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3-5 years of experience on commercial transportation claims.
• Active adjuster license required (resident or DHS).
• Willing to obtain all licenses within 60 days.

Responsibilities

• Provide prompt, courteous and high-quality customer service to policyholders and claimants by responding to inquiries, initiating investigations and resolving claims.
• Gather necessary information from customers to initiate the claim and explain policy, coverage, and course of action
• Manage an inventory of claims, establish initial reserves, and adjust as needed through the claim
• Coordinate the repair of damaged vehicles and assist with rental reimbursement
• Recognize recovery opportunities in subrogation and salvage, as well as total loss
• Ensure compliance with state regulations, policy provisions, and SOPs
• Communicate with involved parties and negotiate settlements within approved authority
• Provide input for guidelines and process improvements
• Oversee outside investigative services and coordinate with client counsel
• Engage in learning opportunities to expand knowledge of personal lines claims and policy changes

Skills

Customer service

Analytical skills

Communication

Organization

Conflict resolution

Education

Bachelor's degree

Tools

Adjuster license

Job description

Reserv is seeking a Transportation Physical Damage Claims Adjuster to join our remote-first claims team. You will handle inquiries, guide customers through the claims process, and manage an inventory of cases with timely reserves and investigations.

Strong analytical ability and exceptional communication are essential as you coordinate vehicle repairs, assist with rentals, and pursue subrogation opportunities. A proactive, empathetic problem-solver will thrive here in a flexible, nationwide role.