Remote Commercial Auto Claims Adjuster - Bilingual

CSAA Insurance Group; United States; Remote; USD 35,000 - 46,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote to handle routine non-injury Commercial and Specialty auto claims from home nationwide. The role requires a high school diploma or GED, an Adjuster license (or within 90 days), and strong customer service with basic math and computer skills.

Bilingual abilities are a plus. Work involves opening, investigating, evaluating, and settling claims, verifying coverage, and coordinating with insureds.

Qualifications

• High School Diploma or GED required with customer service experience in a virtual environment.
• Must hold an Adjuster license for all applicable states or obtain license within 90 days of training.
• Basic math and comfortable with using multiple software applications; reliable home internet and dedicated workspace required.

Responsibilities

• Contact insureds, claimants, and other parties to confirm loss details and policy coverage; explain the claims process and outcomes.
• Investigate, evaluate, negotiate, and settle first- and third-party auto/property damage claims from start to finish.
• Handle inbound calls and manage a portfolio of open claims; monitor progress and provide timely updates.
• Conduct coverage and liability investigations and advise customers on benefits, coverages, and outcomes.
• Coordinate all aspects of the claims process and stay in communication with customers and stakeholders.
• Assist with subrogation and total loss responsibilities and support other claims teams as needed.

Skills

Customer service

Typing 30 wpm

Basic math

Computer skills

Work from home

Bilingual a plus

Education

High School Diploma/GED

Adjuster license (all applicable states)

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Auto Claims Adjuster - Remote to handle routine non-injury Commercial and Specialty auto claims from home nationwide. The role requires a high school diploma or GED, an Adjuster license (or within 90 days), and strong customer service with basic math and computer skills.

Bilingual abilities are a plus. Work involves opening, investigating, evaluating, and settling claims, verifying coverage, and coordinating with insureds.