Remote Collections Specialist - Student Accounts

Remote Jobs; Glendora (CA); A distancia; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Azusa Pacific University Global is seeking a Collections Specialist to oversee student accounts receivable and engage in proactive, compliant collections. This remote, full-time position (Grade 6) offers an hourly range of $20.11 to $25.13, with some travel and regular daytime hours.

The role emphasizes service excellence, collaboration with the student accounts team, and adherence to FDCPA requirements. Minimum two years in student accounts, collections, or related fields are required, with an

Formación

• Minimum 2 years in student accounts, collections, loan administration, customer service, or related field.
• Ability to communicate clearly with students and internal partners.
• Familiarity with FDCPA and regulatory requirements is a plus.

Responsabilidades

• Manage internal collections with students on past-due accounts.
• Negotiate payment plans and monitor progress.
• Maintain accurate records in the student accounts system and generate reports.

Conocimientos

Student accounts knowledge

Collections experience

Customer service

Educación

Associate's degree

Descripción del empleo

Azusa Pacific University Global is seeking a Collections Specialist to oversee student accounts receivable and engage in proactive, compliant collections. This remote, full-time position (Grade 6) offers an hourly range of $20.11 to $25.13, with some travel and regular daytime hours.

The role emphasizes service excellence, collaboration with the student accounts team, and adherence to FDCPA requirements. Minimum two years in student accounts, collections, or related fields are required, with an