Remote Collections Specialist, Loans & Deposits

Thrivent; United States; Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Bonuses

Medical, dental, & vision insurance

401k

Pension

Job summary

Thrivent is seeking a Collector to support collection activities for unsecured and secured loans, mortgages, and deposit accounts. You will work with borrowers to resolve delinquency and help minimize losses while adhering to policies and regulatory requirements.

The role requires 1–3 years of banking or collections experience, strong communication, and attention to detail; remote or hybrid work options are available. Competitive pay and benefits apply.

Qualifications

• HS diploma or equivalent required.
• 1-3 years in banking/collections or customer service.
• General banking knowledge.
• Ability to communicate professionally with borrowers.
• Basic MS Office skills.

Responsibilities

• Manage delinquent accounts per established procedures.
• Maintain call quality and professional borrower communications.
• Pursue recovery of charged-off loans and deposits.
• Evaluate borrower circumstances and recommend actions.
• Document activity and status updates timely.

Skills

HS diploma

1-3 yrs exp

Banking knowledge

Effective communication

MS Office basics

Education

HS diploma

Tools

MS Office

Job description

Thrivent is seeking a Collector to support collection activities for unsecured and secured loans, mortgages, and deposit accounts. You will work with borrowers to resolve delinquency and help minimize losses while adhering to policies and regulatory requirements.

The role requires 1–3 years of banking or collections experience, strong communication, and attention to detail; remote or hybrid work options are available. Competitive pay and benefits apply.