Remote Collections Specialist — Client-Focused & Impactful

Praxy; Northern (KY); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote work

Competitive hourly wage

Benefits

Job summary

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech clients with billing and collections accuracy and timely resolutions.

You will manage past-due accounts, fix billing issues, and maintain client satisfaction while collaborating with internal partners in a remote setting. Monday–Friday, 8.5-hour CST shift; compensation is $18.00 per hour, with pay based on experience and location.

Qualifications

• 2+ years of client service experience.
• Prior experience in collections, account management, or billing reconciliation.
• Strong time management and organizational skills.
• Excellent written and verbal communication.

Responsibilities

• Work remotely to collect past-due accounts across multiple lines of business.
• Correct billing errors and maintain client account integrity in applicable systems.
• Handle account cleansing including payment application and reconciliation.
• Collaborate with invoicing, collections, and sales support teams.
• Respond to client inquiries and preserve positive client relationships.

Skills

Client service

Collections

Billing reconciliation

Time management

Tools

Microsoft Office

Job description

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech clients with billing and collections accuracy and timely resolutions.

You will manage past-due accounts, fix billing issues, and maintain client satisfaction while collaborating with internal partners in a remote setting. Monday–Friday, 8.5-hour CST shift; compensation is $18.00 per hour, with pay based on experience and location.