Remote Collections Specialist | Boost Cash Flow

Allegion; Indiana; Hybrid; USD 47,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401K with company match

Health Savings Accounts

Dependent care Flexible Spending

Job summary

Allegion is seeking a remotely-based Collections Administrator to manage payment collections, maintain customer records, and coordinate with internal teams to resolve deductions. The role focuses on timely processing, accuracy, and adherence to company policies, with occasional on-site visits as needed.

The position requires 1–3 years in collections or related fields, a bachelor’s degree is a plus, and proficiency in Excel. Bilingual abilities (Spanish or French) are a plus for this role.

Qualifications

• 1-3 years experience in collections, credit adjustments, dispute management, or related fields in manufacturing or distribution.
• Bachelor’s degree in accounting, business, or related field beneficial but not required.
• Spanish or French language skills are a plus.

Responsibilities

• Review and action incoming correspondence related to collections and customer accounts.
• Process returned mail and update customer account information including emails.
• Maintain ERP blocks with SOX-compliant documentation to track account statuses.
• Escalate overdue accounts to third‑party collection agencies per policy.
• Prepare legal default notices prior to escalation to collection agency.
• Collaborate with internal departments to resolve deduction issues and improve processes.
• Work remotely and meet performance goals.

Skills

Collections experience

Excel

Organizational skills

Communication

Education

Bachelor's degree in accounting or business

Tools

ERP system

Job description

Allegion is seeking a remotely-based Collections Administrator to manage payment collections, maintain customer records, and coordinate with internal teams to resolve deductions. The role focuses on timely processing, accuracy, and adherence to company policies, with occasional on-site visits as needed.

The position requires 1–3 years in collections or related fields, a bachelor’s degree is a plus, and proficiency in Excel. Bilingual abilities (Spanish or French) are a plus for this role.