Remote Collections Specialist — AR & Cash Flow

YA Group; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee-focused culture

Strong work-life balance

100% remote work

Flexible vacation

Paid family care and sick leave

Parental leave

Comprehensive benefits

401(k) with company match

Job summary

YA Group is seeking a Collections Specialist to support its accounts receivable efforts from a fully remote role in the United States. You will manage portfolios, perform proactive follow-ups, resolve payment issues, and document collection activities to drive timely cash collections and aging reduction.

You will collaborate with customers, insurance carriers, attorneys, operations, and finance partners to maintain accurate receivable records and support successful collection outcomes.

Qualifications

• 2+ years of accounts receivable or collections experience.
• Experience collecting on professional services invoices is preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage complex collection portfolios including escalated accounts and aging balances.
• Collaborate with carriers, attorneys, customers, and internal teams to resolve payment issues.
• Proactively follow up on outstanding invoices and documentation.
• Review account history and determine appropriate collection actions.
• Serve as escalation point for disputes and short payments.
• Prioritize activities, monitor aging trends, and escalate as needed.
• Share best practices and ensure consistent collection execution.
• May lead a team and coach others over time.
• Prepare collection updates and reporting insights for management.

Skills

Accounts receivable

Collections

Billing

Customer service

Analytical skills

Microsoft Excel

NetSuite

Power BI

Tools

NetSuite

Power BI

Microsoft Excel

Job description

YA Group is seeking a Collections Specialist to support its accounts receivable efforts from a fully remote role in the United States. You will manage portfolios, perform proactive follow-ups, resolve payment issues, and document collection activities to drive timely cash collections and aging reduction.

You will collaborate with customers, insurance carriers, attorneys, operations, and finance partners to maintain accurate receivable records and support successful collection outcomes.