Remote Collections Specialist

Lensa; Columbia (SC); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking Collections Specialists to work remotely. The role involves providing exceptional customer service, assisting with account resolutions, and handling high call volumes. Successful candidates will enjoy a competitive hourly wage, bonuses, and comprehensive benefits including medical and 401k.

Benefits

Medical, GAP, Dental, Vision insurance

401k with company match

Paid time off and holidays

Qualifications

• Thrives in a fast-paced environment.
• Exceptional customer service skills.
• Ability to handle high volumes of calls.

Responsibilities

• Provide exceptional customer service to clients' patients.
• Assist with account resolution and establish payment plans.
• Handle inbound and outbound calls.

Skills

Detail-oriented

Customer service

Solution-driven

Job description

Job Title: Collections Specialist (Remote)

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and are rewarded for your performance, apply today!

Compensation & Benefits

• $17/hour with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with company match
• Paid time off and holidays

Responsibilities

• Provide exceptional customer service to clients' patients and accurately record information.
• Assist with account resolution by communicating account details, offering solutions, and establishing payment plans.
• Handle high volumes of inbound and outbound calls.
• Use various computer programs and meet individual performance metrics.

Work From Home Requirements

• Quiet, private workspace
• High-speed internet (minimum 20 Mbps download and 10 Mbps upload), wired via Ethernet (Wi-Fi/hotspots not supported)
• Meet all technical requirements before training
• Residency in FL, GA, MO, NE, NC, SC, TN, TX, or VA

We will provide necessary equipment to ensure your success.

Additional Information

BCA Financial Services, Inc. is an Equal Opportunity Employer. For more details, see the keyword search and related roles.