Collections Specialist - CO

MyStaff, Inc.; Colorado; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in staffing seeks a detail-oriented Collections Specialist for a remote role, exclusively for Colorado residents. The position involves managing the accounts receivable process, maintaining customer relationships, and ensuring timely payments. Ideal candidates will have over 5 years of experience in collections, strong communication skills, and proficiency in financial systems.

Benefits

Competitive compensation and benefits

Collaborative work environment

Qualifications

• 5+ years prior experience in collections or accounts receivable.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite and familiar with financial systems.

Responsibilities

• Manage and maintain the dunning process for timely collections.
• Coordinate actions related to outstanding debts and payments.
• Review and update account information using financial systems.

Skills

Communication

Reconciliation

Customer Relationship Management

Tools

Microsoft Office Suite

Salesforce

Tesorio

Workday

Job description

2 weeks ago Be among the first 25 applicants

Direct message the job poster from MyStaff, Inc.

Recruiting and Staffing - Professional Positions across NE & IA * Finance/Accounting, Admin/Office, Legal/Marketing, Operations/Executive *

Job Title: Collections Specialist (Remote – Colorado Residents Only)

Location: Remote (Must reside in the state of Colorado)

We’re seeking a detail-oriented and proactive Collections Specialist to support a MyStaff client. This is a remote position, but only candidates currently residing in the state of Colorado will be considered.

In this role, you’ll be responsible for managing the full cycle of accounts receivable processes, maintaining positive customer relationships, and collaborating with internal departments to ensure accuracy and timeliness in payments and account reconciliations.

Key Responsibilities:

• Manage and maintain the dunning (collection) process to ensure timely collections.
• Track, document, and coordinate actions related to outstanding debts and payments.
• Provide regular updates and account insights to internal teams.
• Escalate complex issues and coordinate with external collection agencies when necessary.
• Act as the main point of contact between clients and internal departments to ensure smooth communication.
• Review and update account information using multiple financial systems and perform detailed reconciliations.

Required Qualifications:

• 5+ years prior experience in a collections or accounts receivable role.
• Strong written and verbal communication skills.
• Professional, calm, and confident demeanor across phone, email, and chat communications.
• Demonstrated ability to reconcile complex customer accounts.
• Proficient in Microsoft Office Suite; experience with financial systems and collection platforms.
• Familiarity with Salesforce, Tesorio or Workday is a strong plus.
• Tech or Data Industry experience is highly preferred.

Additional Information:

• Remote role – must reside in Colorado.
• Competitive compensation and benefits offered.
• Collaborative and supportive work environment.

If you thrive in a fast-paced environment and enjoy building relationships while managing critical financial processes, we’d love to hear from you!