Remote Collections Specialist

BCA Financial Services; Columbia (SC); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is actively seeking a Remote Collections Specialist to join their team. This full-time position offers the chance to make a real difference while working from the comfort of your home. Ideal candidates thrive in fast-paced environments, possess exceptional customer service skills, and are solution-driven. With a competitive hourly wage and monthly bonus opportunities, this role ensures that your hard work is recognized and rewarded. If you're looking for a rewarding career where you can contribute positively to clients' experiences, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Qualifications

• Detail-oriented with a focus on providing exceptional customer service.
• Ability to handle high volumes of inbound and outbound calls.

Responsibilities

• Assist with account resolution by communicating account information.
• Provide customer service while accurately recording information.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma

Tools

Computer Programs

Job description

Join to apply for the Remote Collections Specialist role at BCA Financial Services

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented, full-time Collection Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be recognized for your performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our clients’ patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from home requirements:

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet from cable modem to your PC. Must support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided.

BCA Financial Services, Inc. is an Equal Opportunity Employer