Remote Collections Specialist

Lensa; Nashville (TN); Remote; USD 10,000 - 60,000; Full time

Job summary

BCA Financial Services, Inc. is seeking full-time Collections Specialists for a remote position in Nashville, TN. The role involves providing exceptional customer service, assisting with account resolutions, and managing high call volumes. Competitive compensation of $17 per hour with monthly bonuses and a comprehensive benefits package is offered.

Benefits

Medical, GAP, Dental, Vision insurance

401k with company match

Paid time off and paid holidays

Qualifications

• Thrive in a fast-paced environment.
• Provide exceptional customer service.
• Detail-oriented and solution-driven.

Responsibilities

• Provide exceptional customer service to patients.
• Assist with account resolution and payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Customer service

Detail-oriented

Solution-driven

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, BCA Financial Services, Inc., is seeking professionals. Apply via Lensa today!

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist Will

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work From Home Requirements

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet from cable modem to your PC. Must support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• You must meet all technical requirements prior to the first day of training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide the necessary equipment to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer

Keywords include: customer service, healthcare, now hiring, credit, collections, accounts receivable, billing, patient account, medical, revenue cycle, call center, remote work, virtual collections, patient financial, healthcare collections, remote call center, medical billing, work from home, customer support, etc.

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Seniorities level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• IT Services and IT Consulting

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