Remote Collection Specialist II

TriVerity; Town of Texas (WI); Hybrid; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical with telemedicine

Dental and Vision

401k with employer match

Paid Time Off (PTO)

Job summary

TriVerity is seeking a Collection Representative II for a remote role in Texas. You will contact consumers, negotiate payment plans, and manage charged-off accounts with balances of $2,501 and greater, while ensuring compliance with FDCPA and company policies.

The position emphasizes skip tracing, use of credit bureau reporting, and providing resources to help members resolve obligations. Strong negotiation and customer service skills are essential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years collections or sales experience preferred.

Responsibilities

• Review accounts and determine next actions to resolve delinquent accounts.
• Negotiate payment terms, settlements, or arrangements per guidelines.
• Document all account activity accurately and promptly.
• Utilize skip tracing and credit bureau insights to locate right parties.

Skills

Negotiation

Customer service

Education

High school diploma or GED

Job description

TriVerity is seeking a Collection Representative II for a remote role in Texas. You will contact consumers, negotiate payment plans, and manage charged-off accounts with balances of $2,501 and greater, while ensuring compliance with FDCPA and company policies.

The position emphasizes skip tracing, use of credit bureau reporting, and providing resources to help members resolve obligations. Strong negotiation and customer service skills are essential.