Remote Collections Specialist with Growth & Commission

Reliant Capital Solutions, LLC; Columbus, Northern (OH, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Paid Vacation

Paid Holidays

Uncapped Commission

Job summary

Reliant Capital Solutions, LLC is hiring a remote Collections Representative to engage consumers, analyze accounts, and negotiate payment solutions across several states. The role is full-time, with a standard schedule and occasional Saturdays, and includes comprehensive training from Day 1.

You will use a dialer, document calls, stay compliant with FDCPA and state laws, and benefit from paid training, full benefits, and the potential for uncapped commissions.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED required; College Degree a plus but not required.
• 1+ years’ experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking.
• Ability to commit to working a full time schedule with weekends as assigned.
• Coachable (Must have willingness to learn).
• Must have reliable transportation.
• Strong verbal communication skills (ability to persuade and negotiate).
• Computer skills: document calls and navigate software packages, databases and the internet.
• Ability to maintain confidentiality and high level of trustworthiness.

Responsibilities

• Provide methods and solutions with consumers to resolve delinquent accounts.
• Continuously receive inbound calls from and place outbound calls using an auto dialer system.
• Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments.
• Properly follow up with consumers to ensure required documentation and payment processing is compliant and complete.
• Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required.
• Perform proper skip tracing techniques to identify consumer contact information.
• Abide by the FDCPA and other Federal and State collection regulations at all times.
• Adhere to both internal/company policies/procedures and industry-wide compliance regulations.

Skills

Strong verbal communication

Persuasion & negotiation

Customer service

Auto dialer system

Education

HS Diploma or GED

College Degree a plus

Tools

Auto dialer system

Job description

Reliant Capital Solutions, LLC is hiring a remote Collections Representative to engage consumers, analyze accounts, and negotiate payment solutions across several states. The role is full-time, with a standard schedule and occasional Saturdays, and includes comprehensive training from Day 1.

You will use a dialer, document calls, stay compliant with FDCPA and state laws, and benefit from paid training, full benefits, and the potential for uncapped commissions.