Remote Collection Specialist

BCA Financial Services, Inc.; United States; Remote; Full time

Job summary

BCA Financial Services, Inc. is actively hiring Collections Specialists for a remote position. The role requires exceptional customer service skills and the ability to handle high call volumes. Compensation starts at $17 per hour with monthly bonuses and includes various benefits such as medical and dental insurance, a 401k plan, and paid time off. Ideal candidates will thrive in a fast-paced environment and possess a detail-oriented mindset.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Qualifications

• Detail-oriented with exceptional customer service skills.
• Ability to handle high volumes of inbound and outbound calls.

Responsibilities

• Provide exceptional customer service while recording patient information.
• Assist with account resolution and establish payment arrangements.

Skills

Customer Service

Problem Solving

Job description

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REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from home requirements:

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet (at least 20 Mbps download, 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements before training begins.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided to ensure success.

BCA Financial Services, Inc. is an Equal Opportunity Employer

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Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance

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