Remote Cloud Success Engineer II (AWS/Azure)

Qumulo, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Qumulo, Inc. is seeking a Remote Customer Success Engineer II to support customers in cloud environments (AWS/Azure) and storage workloads. You will resolve technical issues, provide guidance, and work with customers across edge, core, and cloud deployments.

The role emphasizes English-language customer support, Linux/Windows familiarity, and basic networking knowledge, with Python skills considered a bonus. This is a remote UK-focused position under Qumulo’s hybrid-cloud platform.

Qualifications

• Experience with cloud platforms (AWS, Azure) and storage technologies.
• Familiarity with Linux/Windows operating systems and networking basics.
• Python programming skills are a plus.

Responsibilities

• Troubleshoot issues on the Qumulo product in cloud or on-prem environments.
• Engage with customers to answer technical questions and resolve complex issues.
• Support multi-lingual customers with English as the primary delivery language.

Skills

Cloud platforms

Linux & Windows

Python

Networking basics

Active Directory / LDAP

Job description

Qumulo, Inc. is seeking a Remote Customer Success Engineer II to support customers in cloud environments (AWS/Azure) and storage workloads. You will resolve technical issues, provide guidance, and work with customers across edge, core, and cloud deployments.

The role emphasizes English-language customer support, Linux/Windows familiarity, and basic networking knowledge, with Python skills considered a bonus. This is a remote UK-focused position under Qumulo’s hybrid-cloud platform.