Remote Customer Success Engineer II (Cloud / Storage / Compute / Identity) - UK Remote

Qumulo, Inc.; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Qumulo, Inc. is seeking a Remote Customer Success Engineer II to support customers in cloud environments (AWS/Azure) and storage workloads. You will resolve technical issues, provide guidance, and work with customers across edge, core, and cloud deployments.

The role emphasizes English-language customer support, Linux/Windows familiarity, and basic networking knowledge, with Python skills considered a bonus. This is a remote UK-focused position under Qumulo’s hybrid-cloud platform.

Formación

• Experience with cloud platforms (AWS, Azure) and storage technologies.
• Familiarity with Linux/Windows operating systems and networking basics.
• Python programming skills are a plus.

Responsabilidades

• Troubleshoot issues on the Qumulo product in cloud or on-prem environments.
• Engage with customers to answer technical questions and resolve complex issues.
• Support multi-lingual customers with English as the primary delivery language.

Conocimientos

Cloud platforms

Linux & Windows

Python

Networking basics

Active Directory / LDAP

Descripción del empleo

Remote Customer Success Engineer II (Cloud / Storage / Compute / Identity) - UK Remote

2026-10-03T00:00:00

Lancashire

Lancashire

GB

PR3 5JJ

Any

2027-01-01T23:02:05.343

Qumulo's cloud data platform manages exabytes of the world's most demanding data, unifying files, objects, and every workload across edge, core, and cloud. Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. CSEs will engage and work with our customers to answer technical questions or resolve complex issues primarily focusing on cloud environments such as AWS and Azure.

• Troubleshoot issues on the Qumulo product in both On-Premises or Cloud file systems, including cloud infrastructure issues, permissions problems, performance issues, and general file system issues
• Multi-lingual with English as primary customer support delivery language
• Demonstrated working knowledge of major cloud platforms, including compute, storage, networking, and identity management services
• Basic network troubleshooting skills and understanding of general network technologies
• Familiarity with Linux & Windows operating systems
• Familiarity with Windows Active Directory or LDAP
• Python Programming skills are a plus
• AWS Certified SysOps Administrator, Microsoft Certified:

Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization’s information. Our platform unifies file and object storage across data centers, edge, and public clouds, enabling efficient, accelerated computing and extending the reach of data unbound by protocol or transport limitations. With more than 1,100 customers and exabytes of data under management, Qumulo powers mission-critical workloads anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture.

At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. For more information on Qumulo's Applicant Privacy Policy, please visit:

#s1-Gen

Qumulo's cloud data platform manages exabytes of the world's most demanding data, unifying files, objects, and every workload across edge, core, and cloud. Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. CSEs will engage and work with our customers to answer technical questions or resolve complex issues primarily focusing on cloud environments such as AWS and Azure. Troubleshoot issues on the Qumulo product in both On-Premises or Cloud file systems, including cloud infrastructure issues, permissions problems, performance issues, and general file system issues Multi-lingual with English as primary customer support delivery language Demonstrated working knowledge of major cloud platforms, including compute, storage, networking, and identity management services Basic network troubleshooting skills and understanding of general network technologies Familiarity with Linux & Windows operating systems Familiarity with Windows Active Directory or LDAP Python Programming skills are a plus AWS Certified SysOps Administrator, Microsoft Certified: Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization s information. Our platform unifies file and object storage across data centers, edge, and public clouds, enabling efficient, accelerated computing and extending the reach of data unbound by protocol or transport limitations. With more than 1,100 customers and exabytes of data under management, Qumulo powers mission-critical workloads anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture. At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. For more information on Qumulo's Applicant Privacy Policy, please visit