Remote Cloud Reliability & Monitoring Engineer

RTX; Boston (MA); Remote; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

Generous 401(k) with matching

Tuition reimbursement

Student Loan Repayment Program

Life insurance

Disability coverage

Employee Assistance Program

Job summary

RTX, the world’s largest aerospace and defense company, is seeking a Remote Cloud Operations Engineer to provide cloud operations services for Azure and AWS, manage Linux and Windows Server VM administration, and handle incident response. The role emphasizes on-call rotation, problem management, and proactive monitoring to ensure service reliability.

This position requires 5+ years in multi-cloud environments, strong ITIL-aligned practices, and excellent technical documentation.

Qualifications

• Experience in multi-cloud environments (Azure and AWS).
• Experience with Windows Server and Red Hat Linux.
• Experience with monitoring and IT operations tools.
• Experience with ITIL v3/v4 and producing user-facing docs.
• Strong technical communication.

Responsibilities

• Provide cloud operations services for Azure and potentially AWS environments.
• Administer Linux and Windows Server VMs.
• Resolve incidents and fulfill service requests.
• Investigate and permanently resolve problems.
• Contribute to proactive problem management.
• Design, document, test, and implement changes.
• Contribute to monitoring and vulnerability management.

Skills

Multi-cloud (Azure & AWS)

Windows Server

Red Hat Linux

Monitoring tools

ITIL best practices

Technical communication

Education

University degree

Advanced degree

Tools

Datadog

Azure Monitor

AWS CloudWatch

ServiceNow

Statseeker

Netscout

Job description

RTX, the world’s largest aerospace and defense company, is seeking a Remote Cloud Operations Engineer to provide cloud operations services for Azure and AWS, manage Linux and Windows Server VM administration, and handle incident response. The role emphasizes on-call rotation, problem management, and proactive monitoring to ensure service reliability.

This position requires 5+ years in multi-cloud environments, strong ITIL-aligned practices, and excellent technical documentation.