Remote Cloud Customer Success Manager, CSP & FinOps

Blue Mantis; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Blue Mantis is seeking a Cloud Customer Success Manager to support ongoing hiring initiatives. The role focuses on building an exceptional Cloud Solution Partner program and enhancing customer satisfaction.

The ideal candidate will have experience in cloud billing models, manage customer relationships, and collaborate with peers. Responsibilities also include conducting business reviews and optimizing cloud utilization.

This position is remote and offers a full-time employment opportunity.

Qualifications

• 1-2 years of experience as a Customer Success Manager or similar role.
• Experience with public cloud billing and licensing models is preferred.
• Possession of or willingness to obtain FinOps Practitioner Certification.

Responsibilities

• Conduct customer business reviews focused on cloud utilization.
• Collaborate with peers and managers to steer CSP operations.
• Act as a liaison between customer, company, and vendors.

Skills

Customer Success Management

Business Development

Technical Problem-solving

Communication

Education

BS Degree in Business or Technology

Tools

AWS Management Console

Azure Portal

Job description

Blue Mantis is seeking a Cloud Customer Success Manager to support ongoing hiring initiatives. The role focuses on building an exceptional Cloud Solution Partner program and enhancing customer satisfaction.

The ideal candidate will have experience in cloud billing models, manage customer relationships, and collaborate with peers. Responsibilities also include conducting business reviews and optimizing cloud utilization.

This position is remote and offers a full-time employment opportunity.