Remote Clinical Triage Nurse (Call Center)

CVS Health; Kansas; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing patients' medical, social, and psychological needs by phone. You will provide confident service, document precisely, follow refill policies, and support scheduling and transportation for visits.

The role requires an active RN license in OSH practice states, remote work readiness, and the ability to work flexible shifts.

Qualifications

• Active, non-probationary Registered Nurse license in all OSH practice states.
• Proactive maintenance of licenses.
• Ability to manage time and work autonomously.
• Willingness to work flexible shifts outside core hours.
• US work authorization.

Responsibilities

• Provide confident, professional service to OSH patients.
• Follow Prescription Refill policy.
• Document clearly during and after calls.
• Schedule appointments and arrange transportation for visits.
• Address patients\' medical, social, and psychological needs telephonically.

Skills

Registered Nurse

Time management

Reliability

Communication

Education

RN license (all OSH practice states)

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing patients' medical, social, and psychological needs by phone. You will provide confident service, document precisely, follow refill policies, and support scheduling and transportation for visits.

The role requires an active RN license in OSH practice states, remote work readiness, and the ability to work flexible shifts.