Remote Clinical RN Triage Nurse

CVS Health; Illinois; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours by addressing patients' medical, social, and psychological needs over the phone. This remote role requires an active RN license and the ability to work autonomously in a private remote setting.

You will provide professional patient support, document calls clearly, schedule appointments, coordinate transportation, and help maintain departmental metrics.

Qualifications

• Active RN license in OSH practice states.
• Ability to work remotely with a private, distraction-free environment.
• US work authorization.
• Flexibility for evenings, weekends, and holidays.
• Strong documentation skills.

Responsibilities

• Provide confident, professional service to OSH patients.
• Follow current Prescription Refill policy.
• Document calls clearly and completely.
• Schedule appointments and arrange transportation.
• Meet departmental metrics and contribute to CareReq workflows.
• Other duties as assigned.

Skills

Active RN license

Time management

Effective communication

Remote work discipline

Education

RN license (OSH practice states)

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours by addressing patients' medical, social, and psychological needs over the phone. This remote role requires an active RN license and the ability to work autonomously in a private remote setting.

You will provide professional patient support, document calls clearly, schedule appointments, coordinate transportation, and help maintain departmental metrics.